FAQs

Welcome to the 575 Area Code Relief Frequently Asked Questions Section.  Below we provide an overview of some of the most common FAQ's.  

For more detailed FAQ's click here It contains 17 pages.

WHY ADD A NEW AREA CODE?

It has become necessary to add a new area code in New Mexico due to the many choices in service providers, significant increases in products and additional phone lines. NEW MEXICO IS RUNNING OUT OF NUMBERS! In recent years, new technologies and increased consumer demand for home, office, cellular phones, pagers, additional lines, fax machines, modems, internet access and other uses have strained existing telephone services. These factors have resulted in an increased demand in NM, creating prefix phone number shortages.

WILL THE COST OF CALLS CHANGE?

No, calls that were local before the new area code will remain local calls. Local calling areas don’t change when a new area code is established. The price of a phone call is determined by distance, time of day and length of call.

WILL AREA CODE RELIEF AFFECT OTHER SERVICES?

- 911 WILL NOT be affected. Emergency calls will be handled as they are today.
- 411 service WILL NOT be affected. Directory assistance calls will be handled as they are today. And,    there is no change in the cost of a directory assistance call.

WHAT WILL CUSTOMERS BE RESPONSIBLE FOR?

Individual customers are responsible for any changes to listings appearing in other directories. Each customer is responsible for telephone numbers appearing in any display advertising. All directories, as they are published, will be updated to reflect the new area code. BE INFORMED, STAY INFORMED.